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Emergency Information

When your pet experiences an emergency, every second counts. We at Riverside South Animal Hospital want you to know exactly how to proceed in case of disaster, whether it’s during our regular clinic hours or after hours when we are closed.

If you think your pet is having an emergency, please call us immediately at (613) 822-6009.

Emergencies During Our Regular Hours

We reserve a limited number of same-day and urgent care appointments during our normal business hours to help pets who need immediate attention. These appointments are available on a first-come, first-served basis.

If your pet requires urgent care during these hours, call us right away at (613) 822-6009.

Emergencies After Hours

If your pet needs emergency veterinary care when our hospital is closed, please contact one of the trusted 24/7 emergency hospitals in Ottawa:

Alta Vista Specialty & Emergency Centre

(613) 731-9911

2220 Walkley Rd.
Ottawa, ON K1G 5L2

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Ottawa Veterinary Hospital

(613) 725-1182

2148 Carling Avenue
Ottawa, ON, K2A 1H1

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Ottawa Animal Emergency & Specialty Hospital

(613) 745-0123

1155 Lola Ave.
Ottawa, ON K1K 2C5

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Capital City Specialty & Emergency Animal Hospital

(613) 244-7387

747 Silver Seven Rd.
Kanata, ON K2V 0H2

Visit Website

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What to Do in a Pet Emergency

  • Stay calm and keep your pet as comfortable as possible.
  • Call ahead — whether during our hours or at an emergency hospital after hours — so the veterinary team can prepare for your arrival.
  • Transport your pet safely, using a secure carrier for cats or a leash for dogs. Injured pets may panic, so handle them with care.

Trusted Emergency Veterinary Care in Ottawa

At Riverside South Animal Hospital, your pet’s safety and well-being are always our top priority. Whether during the day at our hospital or overnight at one of Ottawa’s 24/7 facilities, you can rest assured your pet will receive prompt, professional care.

A person in a pink dress holding two rabbits